Technical Service and Support

Keep your laboratory running without interruption

From installation to scheduled maintenance, from fault response to remote support — our technical team stays with your devices throughout their working life.

Solutions

We stay with you after the installation

Integrating technology and expertise, we stand by you across many areas with ReproCare quality.

  • Fault Diagnosis and Repair

    Our expert technical team diagnoses faults and carries out repairs.

  • Scheduled and One-Off Maintenance

    We provide scheduled and one-off maintenance to keep your devices running efficiently and without interruption.

  • Filter Replacement

    We carry out professional filter replacement so your devices run efficiently and safely.

A service engineer in a surgical cap and blue gloves fitting filter cartridges into an air filtration unit in an IVF laboratory
  • Remote Technical Support

    We provide remote technical support to resolve your technical issues quickly and effectively.

  • Installation Services

    We handle professional installation so your devices and equipment run smoothly and efficiently.

Through our commitment to innovation and excellence, we are with you across every area of the IVF sector.

An embryologist in green scrubs at her desk, reviewing incoming service requests on a tablet

Support Request

Create a Solution & Technical Service Request

A fault, scheduled maintenance, a filter change or an installation — describe what you need and our technical team will get back to you shortly.